Our Policies

Privacy Policy

Growth Partner & Consultancy Limited Privacy Policy

Growth Partner & Consultancy Limited is committed to protecting and respecting your privacy. Here, we explain what personal information we may hold about you, and how we might use that information. By using our website, you are agreeing to the terms of this privacy notice, and to the terms and conditions of use of this website. If you have any questions about this policy, please email jan@fegrowthpartner.com.

Please note that where our website contains links to third-party websites, we are not responsible for the privacy policies of other organisations and websites, and this policy applies solely to any personal information collected on https://www.thegrowthpartner.io.

For the purpose of data protection legislation, including the UK Data Protection Act 2018, the EU General Data Protection Regulation (GDPR), the UK Privacy and Electronic Communications Regulations 2003 (PECR), The California Consumer Protection Act (CCPA) and other applicable legislation, the controller is: Jan Coetzee, jan.coetzee@fegrowthpartner.com

What information do we collect?
Personal information is any information that can be used to identify a living individual, such as a name, contact details, and personal social media links. Any personal information that you provide us with is stored securely. We may collect this personal information when you contact us, fill in the Student Enrolment Form, or otherwise give us personal information.

How do we use this information?
We use your personal information to provide you with the information you ask for. We may also use your information in our legitimate interest to administer our sites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes, including notifying you about changes to our service. We will also use your personal information to ensure that content from our site is presented in the most effective manner for you and for your computer and to carry out our obligations arising from any contracts entered into between you and us. In addition, we may handle any non-sensitive personal data for our legitimate purposes. We will not sell your details to any third parties or use your data in any other way than those listed above.

Lawful basis for processing personal data
To the extent you provide us with personal data, we are processing your personal data under the following lawful basis: Consent: by clicking the opt-in (ACCEPT button on the cookie banner you consent to permit us to process your personal data for the purposes set forth in the Cookie Notice. Our legitimate interest is to communicate with students in the normal course of business. The consequences for you if we are unable to process this data would be: We would not be able to contact you, respond to your requests or potentially enter into a contract with you or provide any services to you.

Retention
If you enter into a contractual arrangement or complete a financial transaction with us, we may retain information for up to 7 years post-termination of the contract to meet our legal obligations (for example, under the Finance Act 2008). Should you use our contact form, and we do not enter into a contractual relationship, the data will be retained for 3 years.

How we use cookies
A cookie is a small text file passed to your computer, mobile phone or other device, through your web browser, so that the website remembers who you are when you return. Growth Partner & Consultancy Limited uses Google Analytics, Facebook Custom Audience and Facebook Connect to identify unique users of the website and give us a better idea of how and when people are accessing the site. We transfer website analytics data to Google Inc. and Facebook in the USA, where your rights and freedoms are protected by the EU-US Privacy Shield Treaty.

Information collected
Through the use of cookies, we may collect information about you such as: Unique IDs such as IP address and device IDs. Site-viewing activity, such as pages visited, videos watched, duration of sessions and search terms. Browser and operating system. Geolocation data. This information allows us to improve the website and to keep it relevant to our users' needs. Personal information for this purpose is stored for up to 26 months.

If you do not wish to have cookies stored on your computer, you can easily change your web browser's settings to refuse cookies. Information about deleting or controlling cookies is available on the Information Commissioner's Office website.

Please note that by deleting our cookies or disabling future cookies, you may not be able to access certain areas or features of our website. www.aboutcookies.org.uk provides a guide to the law in this area and information about different types of cookies.

Accessing your data and your rights
We want to make sure that your personal information is accurate and up-to-date. You may ask us to correct or remove information you think is inaccurate. Right to be informed about the collection and use of your personal data. Right to access your personal data. Right to have any inaccurate personal data corrected. Right to have your personal data erased. Right to restrict the use of your personal data. Right to personal data portability. Right to object to the processing of your personal data.

If you wish to exercise any of these rights under the GDPR or California Consumer Privacy Act (CCPA), please email us at admin@growthpartneruk.com. We will respond to any requests without undue delay and no later than one month after receipt of your request. If you wish to make a complaint about how we have handled your personal data, please email: admin@growthpartneruk.com and we will investigate the matter.

If you are not satisfied with our response or believe we are not processing your data in accordance with the law, you can contact the UK's Information Commissioner's Office.

Terms & Conditions

Growth Partner Accelerator Level-Up Terms of Business

1. This Agreement shall come into effect on the date of onboarding by the Growth Partner (the effective date). It shall remain in force for a period as agreed upon at the point of sale.
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2. The Terms of Business sets out the terms and conditions that will govern the business accelerator services provided by the Coach to the Growth Partner. It establishes the roles and responsibilities of each party and sets out the expectations for the engagement.The business accelerator engagement will be tailored to the specific needs and goals of the Growth Partner, and the Coach will provide support, guidance, and feedback throughout the relationship. The objective of the business accelerator is to help the Growth Partner reach their full potential and achieve their desired outcomes.
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3. Both the Coach and the Growth Partner agree to work together in good faith and with mutual respect to achieve the goals of the business accelerator engagement.

4. The Coach shall provide the following services to the Growth Partner:
4.1. Digital Content Formulated for the period of engagement: This content may be in the form of videos, text-based material, audio recordings, action plans/roadmaps, Notion content, or any other suitable format. The content is designed to assist the Growth Partner in achieving their goals and objectives.
4.2. Access to Community Channel: The Coach shall provide access to the community channel, a platform where the Growth Partner can interact with other members of the coaching community. This platform may be used to ask questions, provide feedback, and share insights.
4.3. Live Daily Group Coaching: These coaching sessions will be conducted virtually and will be interactive in nature. During these sessions, the Coach will provide guidance, answer questions, and provide feedback to the Growth Partner.
4.4. Feedback on Questions Within 48 Business Hours: Feedback will be provided on any questions or concerns raised by the Growth Partner within 48 hours by a Personal Growth Partner.This feedback may be provided through email, chat, or any other suitable means of communication.

5. The Growth Partner commits to comply with all requirements from the effective date.

6. The fee for the Growth Partner Accelerator Level-Up is structured as follows:    
6.1.1 Option 1 -  Full Payment (excluding VAT if UK based), payable as follows, or    
6.1.2 Option 2 - In exceptional circumstances, the Coach will agree to a bespoke payment subscription arrangement with the Growth Partner. This will be handled on an individualized, case by case basis.  
6.2. Guarantee:
6.2.1. Should the Growth Partner have completed the entire agreed upon duration of program, and not have achieved at least $100 000-00 in contracted revenue, he/she/they will be eligible for a 100% money back guarantee on condition of 6.2.2 below.
6.2.2. Qualifying criteria for the validation of the guarantee on the part of the Growth Partner. Failure with compliance on any of the below validating criteria will render the guarantee null and void:
6.2.2.1 Completion of the full agreed upon program period;
6.2.2.2 100% attendance of all booked 1-on-1 accountability calls with the Customer Success Manager;
6.2.2.3 100% compliance in terms of the on-time execution of all Action Plan and Sprint items as directed by the Customer Success Manager;
6.2.2.4 Attended at least 85% of all daily group coaching calls during the course of the program period;
6.3.2.5 At least 10 recorded discovery calls held by the Growth Partner, and at least 5 recorded pitches done on sales calls;
6.2.2.6 Should a payment plan arrangement be agreed upon as per clause 6.2 above, 100% compliance on the part of the Growth Partner in terms of the  initially agreed upon payment plan arrangement. Failure to adhere to the initially agreed upon payment arrangement on the part of the Growth Partner will invalidate the guarantee as per clause 6.2.1 above.
6.2.2.7 In order for the Coach to officially verify the value of deals closed by the Growth Partner on potential refund request, the Growth Partner will supply the Coach with official bank statements since joining the Accelerator program. In addition, the Growth Partner herewith authorizes the Coach to do a full credit check so as to establish the veracity of bank account information supplied.
6.3. This agreement is a legally binding document, and both parties must adhere to the terms and conditions outlined in therein. Failure to comply with the terms and conditions may result in legal action being instituted against the defaulting party.
6.4. By accepting the Terms of Business, the Growth Partner agrees to complete the entire program, as well as the on-time payment of any agreed subscription installments - if applicable.
6.5. With the exception of clause 6.2.1 above, we have a no refund or exchange policy. As our services are largely digital, it is deemed “used” after being accessed.      

7. Confidentiality: The Coach and the Growth Partner shall maintain confidentiality with respect to proprietary information disclosed during the coaching sessions. Any proprietary information and material disclosed during the business accelerator sessions shall not be disclosed to third parties unless required by law. This excludes learning and teaching shared as part of the Accelerator program.   In addition, the Growth Partner herewith gives express permission for the Coach to use any Growth Partner “Wins” shared in their marketing campaigns.

8. Intellectual Property: Any intellectual property created during the performance of this Agreement that relates solely to the business of the Growth Partner will be the property of the Growth Partner. It is expressly agreed that the Growth Partner is not allowed to use or claim the case studies of the Coach as their own in their growth plans or marketing campaigns at any time. Should a Growth Partner be found to have done so, the Coach reserves the right to immediately void the guarantee as per clause 6.2.1 and institute legal action against the Growth Partner for breach of contract as per clause 22 below..

9. Data Protection: The Coach shall comply with all applicable data protection laws and regulations with respect to any personal data collected, processed or stored during the business accelerator sessions. The Coach shall take appropriate measures to ensure the security and confidentiality of personal data.

10. The Coach and the Growth Partner shall not directly or indirectly solicit or attempt to solicit any of each other's employees, contractors, customers, or clients for the period of this agreement, and for a period of twelve (12) months after the termination or conclusion of the agreement.

11. The Growth Partner may not launch ANY Growth Partner Model type coaching programs to marketers and marketing agencies globally, or engage with any other direct competitor of the Coach, while the contract is in existence and legally binding, and for a period of twelve (12) months after the termination or conclusion of the agreement for whatever reason.

12. Growth Partner & Consultancy Ltd and all individuals affiliated with this organization assume no responsibilities for your financial results. The indicators, strategies, content, articles and all other features are for educational purposes only and should not be construed as investment advice.

13. Though our services and products are tailored for our clients, we cannot give any guarantees or warranties (either express or implied), bar clause 6.2 above, about results or earning money with the ideas, information, tools and strategies (including accounting & legal insights) set out on this program. Any testimonials provided are of real-life individuals and businesses and their own personal and individual experiences. These must not be taken as "typical" results and will not be specific to your particular circumstances or actions you choose to take following receipt of the services and products.

14. In no event shall the Coach be liable for any damages for any indirect, consequential or special damages, or loss of earnings on the part of the Growth Partner.The Coach hereby makes no guarantees, representations or warranties of any kind or nature, express or implied, with respect to the coaching services rendered other than the guarantee set out in clause 6.2.

15. Because community standards vary and individuals sometimes may not comply with our policies and guidelines in engaging in the Growth Partner community, you may be exposed to content/comments that you might find offensive or objectionable. Growth Partner & Consultancy Ltd and all individuals affiliated with this organization assume no responsibilities and cannot be held liable in such instances. Growth Partners are encouraged to flag or bring any material that they deem offensive to the attention of the Customer Success Director, who will then evaluate and decide on potential content takedown.

16. In the event that any provision of this Agreement is found to be void and unenforceable by a court of competent jurisdiction, then the remaining provisions will remain in force in accordance with the Parties’ intention.

17. This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts, irrespective of the country of residence of the Growth Partner.

18. Any dispute or difference whatsoever arising out of or in connection with this Agreement shall be submitted to arbitration in accordance with, and subject to the laws of England and Wales.

19. In the event of any dispute between the Parties concerning the terms and provisions of this Terms of Business document, the party prevailing in such dispute shall be entitled to collect from the other party all costs incurred in such dispute, including reasonable attorneys’ fees.

20. The Parties agree to keep confidential to themselves the terms of this agreement, along with the nature of any potential dispute/s which may arise, and not use for any collateral or ulterior purposes, the nature of any potential dispute/s, except insofar as is necessary to implement and enforce any of its terms. The confidentiality obligations outlined in this clause shall survive the termination of this Agreement indefinitely.

21. The Parties agree that they will not disparage or encourage others to disparage any of the parties to this agreement. For purposes of this agreement, the term disparage includes without limitation comments or statements made in any matter or medium on social media or in the press or in any public forum about the other parties which would adversely affect any manner of the conduct of the business of the parties, without limitations to the parties’ business plans or prospects or the business reputation of the parties. Any potential transgression of this clause will result in a material breach of this agreement, and the Coach as the non-defaulting party will pursue legal action against the defaulting Growth Partner as per clause 22 below. The non-disparagement obligations outlined in this clause shall survive the termination of this Agreement indefinitely.

22. The Coach as the non-defaulting party will pursue legal action against the Growth Partner, as well as any other remedies available at law, as a remedy to breach of the provisions of the Terms of Business.The Coach will seek damages for a material breach of this contract in the amount of up to One Million British Pound Sterling (£1,000,000).